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Optiseller Lite - Difficulty logging in
Optiseller Lite - Difficulty logging in

Steps to help ensure your browser logs-in correctly.

Michael avatar
Written by Michael
Updated over a week ago

In Google Chrome

  1. Clear your cookies – In Chrome go to three dots in the top right-hand side

    > Settings > Privacy and Security > Clear browsing data >

    Change Time range to All Time, tick the Cookies and other site data tick box only and select Clear data.

  2. Allow third-party cookies -
    In Privacy and Security > Third-party Cookies > select Allow third-party cookies.

  3. Run through step 1 & 2 process twice, this is to check the process has worked, close and re-open Chrome each time. If you can go through the process with only one Tab, we suggest open with www.bbc.co.uk (not eBay or optiseller.com) or similar website each time.

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